What is Communication ?

Communication is the Process by which information is transmitted between individuals and or Organisations so that an understanding of response results. Communication consists of transmitting ‘information..’ Communication transmits information not only about tangible facts and determinable ideas and opinions but also about emotions.

The word communication has been derived from the Latin word ‘communis’, which mean common. However besides commonality, communication involves the concept of transfer, of meaning and information.

Definitions of Communication :

1. According to C.F. Summer Jr, “Communication is an exchange of ideas, facts, opinion or emotions by two or more persons.”
2. According to Keith Davis, “Communication is the Process of Passing information and understanding from one person to another.”
3. According to Theo Haimann, “Communication is the Process information and understanding from one person to another. It is the process of imparting ideas and making oneself understood by others,”

What is Business Communication ?

Business Communication takes place in the context of people and organizations transacting Business. The entities exchanging information are employees, customers, bosses, boards, stockholders, Companies, departments and so forth.

One specific – and subjective – dynamic that applies to business communication is that it tends to use its own “Language” and the entities tend to adopt and maintain their public identities while communicating. In some Sense, business communication is not as authentic as other types of communication.

Elements of Communication Process ?

Elements of Communication Process :- Process of Communication can have the following elements :

1. Source :- Initiate Communication as he Generate the idea.
2. Encoding :- Putting the idea into a coded from for coding, we use language.
3. Transmission :- Transmission the information through Channel.
4. Reception :- Involves receiving the message.
5. Decoding :- Interpretation of the message.
6. Use :- Eccepted and implemented or rejected.
7. Feedback :- Receivers sends back the acknowledgment of the message to the source.
8. Noise :- Disturbances with the message that distract the message.

Process of Communication ?

“Communication is the Process of Passing information and understanding from one person to another.” It involves imparting a common idea and covers all types of behaviour resulting therefrom. This indicates that various factors enter he process communication.

The Process of Communication comprises of whatever you are speaking, writing, listening or reading, communication is more than a single act. it is a chain of events, it is a process.

The process of communication involves following elements :

1. Sender or Communicator : The person who conveys the message is known as communicator or sender. By initiating the message, the communicator attempts to achieve understanding and change in the behaviour of receiver.
2. Message : It is the subject matter of any communication. It may involve any fact, idea or information.
3. Encoding : The sender of information organises his idea into series of symbols which he feels will communicate the intended meaning to the receiver or receivers.
4. Communication Channel : The communicator has to choose the channel for sending the information. It is the link that connects the sender and receiver. Air, sight and sound are the important communication channel. The channels of communication which are officially recognised by the organization are Known as formal channels.
5. Receiver : The person who receives the message is called receiver. The communication process is incomplete without the existence of receiver of the message. It is receiver who receives and understands the message.
6. Decoding : The receiver translate the message into words for the purpose of understanding. Decoding helps the receiver to derive meaning from the message.
7. Feedback : A Communication often lead to other communications. A message sent is followed by a reaction or response from the receiver, which requires another message to be communicated by the sender and so on. The reaction or response of the receiver is known as ‘feedback’.
8. Noise : Noise is the disruption or interference in communication process anywhere along the way. It occurs at any point of communication process. Noise can be sound of someone coughing, a truck driving etc. To have an effective communication noise should be avoided.